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Instructional Designer


Are you a lifelong learner? Are you driven by curiosity? If you’re excited about building effective learning solutions, enjoy working in a collaborative work environment, and have Instructional Design experience, we want to hear from you.

About Us

ICOM is an award-winning eLearning company. Our team is made up of more than 50 learning specialists, including instructional designers, project managers, writers, graphic designers, and software programmers.

At ICOM, it's our mission to challenge and inspire the world to learn differently. Over our 22-year history, we’ve developed hundreds of online education programs for some of Canada’s biggest and best-known companies. From modifying behaviours to driving business objectives, ICOM creates engaging eLearning programs that help produce real on-the-job results.

Our office is located on Stephen Avenue in the heart of downtown Calgary, close to public transportation and loads of attractions. We’ve got lots of great benefits too, like flexible work hours, a health-spending account, and a gym membership. Did we mention we also have a pool table? Sound like fun? That’s because it is.

Job Description

We are looking to add another outstanding individual to our Instructional Design team, based out of our Calgary office. Our ID team is responsible for creating the learning content that goes into our award winning solutions.

As part of this team you will work with clients, subject matter experts and multi-disciplinary project teams in a dynamic and fast-paced role with a focus on creating positive and engaging learner experiences.  Some of the work you will be doing is:

  • Conducting thorough front end needs analysis to identify business and learner needs, goals and objectives
  • Determining the required training strategy and appropriate delivery system and creating learning solutions that are appropriate for the organization context
  • Determining performance indicators and measures and ensuring follow-up, monitoring and results
  • Being the ‘face of ICOM’ for the client, acting as the learning expert and advisor throughout the project
  • Keeping up to date on the latest ID methodologies and proposing use with appropriate client/learning solutions
  • Working with sales, content developers, project managers and other internal partners to create engaging solutions

Key Qualifications

The right person for the job will have proven instructional design and course development experience along with the ability to translate business needs into learning solutions.  You will come with:

  • A degree or certification in education or instructional design, or three or more years of related experience in education, training or instructional design
  • Demonstrated ability to translate general principles of learning and instruction into highly engaging, relevant and interactive learning programs and curriculum
  • Strong consulting skills with a proven ability to ‘read’ the client and proactively advise and guide them to achieve their business outcome
  • A collaborative work style with an understanding of the importance of building relationships with internal teams and clients
  • Flexibility to adapt to a variety of projects, clients and changing priorities and the organizational skills to keep it all on track
  • Exceptional verbal and written business communication skills
  • Knowledge of Microsoft Office Suite / Google Apps would be considered an asset

If this sounds like you, apply now by sending us your resume and cover letter. We look forward to hearing from you!


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